Swift Justice: Uganda’s small claims procedure eases access to justice

Kerry Howard Mwesigwa.

Uganda’s judicial system has witnessed a remarkable development with the implementation of the Small Claims Procedure, offering an efficient and accessible means of resolving disputes. Under this Procedure, the Judiciary has achieved an impressive financial recovery of 12.7 billion shillings, solidifying its reputation as an effective avenue for resolving cases. Moreover, a substantial number of 4,771 cases have been successfully resolved, alleviating the burden of pending matters.

A key strength of the Small Claims Procedure lies in its efficiency, providing a welcome departure from the lengthy processes of civil courts. Cases filed under this procedure are resolved within a mere 30 days, ensuring a timely resolution for all parties involved. This expeditious approach offers individuals and businesses a cost-effective and prompt means of resolving their conflicts.

The successful implementation of the Small Claims Procedure has resulted in a surge of public trust and endorsement. The Judiciary’s concerted efforts to address concerns over delays and case backlogs have been met with widespread approval. Assistant Registrar Masitula Mulondo expressed satisfaction with the procedure’s progress, noting its rapid expansion from a pilot project in five courts to its current availability in 178 courts. This expansion underscores the growing confidence and popularity of the Small Claims Procedure among the public.

During the recent launch of the Small Claims Procedure at the Tororo Municipal Council Court, Mulondo underscored its affordability, timeliness, and backlog-free nature. Notably, the procedure has already facilitated the recovery of 40.4 million shillings in Tororo alone. Chief Magistrate Doreen Ajuna encouraged residents to take full advantage of the court’s open-door policy and register their complaints without hesitation.

The Small Claims Procedure goes beyond merely resolving disputes. Judiciary spokesperson Deo Akugizibwe emphasized the mediation aspect of this procedure, positioning all parties involved as winners. This approach promotes amicable resolutions and significantly curtails the criminality associated with debt-related conflicts. Deputy Resident District Commissioner Albert Amula of Tororo commended the court’s efforts, recognizing its pivotal role in safeguarding residents from exploitation and misleading agreements imposed by moneylenders.

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